As audiophiles ourselves, we know that it takes listening in your own environment, with your own system and your own music, to fully understand and appreciate the performance of a new piece of equipment. To facilitate your full satisfaction with a product, we offer a 15-day period for our amplifiers during which you can return your amp for any reason.
Note: this return policy only applies to LTA amplifiers. Any other company's product is subject to that company's return policy.
This program is subject to the following conditions:
- Time period begins upon reception of product
- Return can be for any reason, but you must call or email within the given time period for return authorization
- Equipment must be returned in as-new condition (opening the unit and replacing parts, including tubes, causes the unit to no longer be "as-new," and thus voids this offer), or you may be liable for repair costs
- Returns must be shipped within one week of receiving return authorization
- We will pay return shipping for CONUS customers, all international customers will be responsible for paying shipping
- International returns must be shipped to us with freight and customs brokerage fees pre-paid
- Shipping charges, customs fees, and customs brokerage fees will not be refunded or reimbursed (international customers only)
- Original purchase funds will be refunded within five business days of the receipt of the unit